THANK YOU
Lastly, we would like to express our gratitude and thank you for making our tenancy an enjoyable and relatively stress-free one.
I would especially like to express my thanks for your recent patience and tolerance whilst I have been particularly serious physically and mentally unwell to a much greater extent than you were aware of.
We believe the fair and balanced way that you keep all parties accountable and respected should be the standard but in our experience, you are the exception rather than the rule. Thank you for keeping the way you provide your service compassionate, understanding, fair and flexible. It would be very easy to do everything with bureaucratic formality and distance yourselves from the humanity of your clients with a strict adherence to box-ticking that blindly ignores any context.
Thank you for remaining thoughtful and friendly as well as responsible and professional.
